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Our Newsletter

Shipping & Returns

Returns Policy
We charge a 25% restocking charge for returned items.
You may return most new, unopened items within 30 days of delivery for a  refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that the shipping rates for many items we sell are weight and dimension based. Shipping calculations are calculated by using a Canada Post calculator. Some orders will give you a message that your order can not be shipped by Canada Post. This may be due to weight or dimensions exceeding their limits. Please call us on this and we will facilitate your order manually.